Privacy Policy

Last Updated: June 26, 2025

1. Introduction

CalorieCalc (also referred to as "CalorieReady", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website calorieready.com and use our services.

We adhere to the General Data Protection Regulation (GDPR) and other applicable data protection laws. By accessing or using our service, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account: Name, email address, restaurant name, and contact details.
  • Make a purchase: Payment information (processed by Stripe), billing address, and transaction history.
  • Contact us: Name, email address, and any information you include in your message.
  • Subscribe to our newsletter: Email address and communication preferences.

2.2 Menu and File Upload Data

When you use our services, we collect information contained in the files you upload:

  • CSV menu files: Menu item names, descriptions, prices, and other food-related information.
  • Analysis data: Calorie calculations and nutritional information generated from your menu data.
  • Usage patterns: How you interact with the analysis tools and which features you use.

2.3 Automatically Collected Information

When you access our website, we automatically collect certain information:

  • Device information: IP address, browser type, operating system, device information, and usage data.
  • Cookies and similar technologies: Information collected through cookies, web beacons, and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services, including calorie calculations and menu analysis.
  • Process transactions and send related information, including confirmations, invoices, and customer support messages.
  • Send you technical notices, updates, security alerts, and administrative messages.
  • Respond to your comments, questions, and customer service requests.
  • Monitor and analyze trends, usage, and activities in connection with our services.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.
  • Personalize your experience and provide content and features relevant to your needs.

4. Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

  • Right to access: You can request copies of your personal data.
  • Right to rectification: You can request that we correct inaccurate information about you.
  • Right to erasure: You can request that we delete your personal data in certain circumstances.
  • Right to restrict processing: You can request that we restrict the processing of your data in certain circumstances.
  • Right to data portability: You can request that we transfer your data to another organization or directly to you.
  • Right to object: You can object to our processing of your personal data.
  • Rights related to automated decision-making: You have rights related to how we use your data for automated decisions.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information:

  • Essential cookies: Required for the operation of our website.
  • Analytical/performance cookies: Allow us to recognize and count visitors and analyze website usage.
  • Functionality cookies: Enable us to personalize content for you.
  • Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow.

6. Third-Party Services

We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys.

Key third-party services we use include:

  • Stripe: For payment processing. When you make a purchase, your payment information is collected and processed by Stripe. We do not store your full payment details on our servers. For more information, please see Stripe's Privacy Policy.
  • Email marketing services: For sending newsletters and marketing communications to users who have opted in.
  • Analytics providers: To help us understand how users interact with our website.
  • Cloud storage providers: For securely storing menu data and analysis results.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: Hi@calorieready.com or help@calorieready.com

Address: London, UK

For data protection inquiries specifically, please email help@calorieready.com with the subject line "Data Protection Inquiry."